24/7 Chargeback Defense — Nationwide

Your Charges.
Our Shield.

Merchants lose an average of $240 per chargeback. We recover your revenue, protect your merchant account, and stop disputes before they start.

0%
Dispute Win Rate
0hr
Response Time
$0M+
Revenue Recovered
Services

Complete Chargeback Defense

From prevention to dispute resolution, we cover every angle so you never fight alone.

Chargeback Prevention

Proactive alerts, real-time transaction monitoring, and fraud scoring that stops disputes before they hit your account. Reduce chargebacks by up to 70%.

Dispute Resolution

Expert representment with compelling evidence packages built for each reason code. We know what card networks want to see — and we deliver it within hours.

Fraud Detection

AI-powered pattern analysis identifies fraudulent transactions in real time. Machine learning models trained on millions of merchant transactions across every industry.

Analytics & Reporting

Real-time dashboards tracking your chargeback ratio, win rates, and recovery amounts. Data-driven insights to optimize your payment operations.

Merchant Account Protection

Keep your chargeback ratio below network thresholds. We prevent account freezes, reserve holds, and processing termination that destroy businesses.

24/7 Expert Support

Round-the-clock access to chargeback specialists who understand your industry's challenges. Emergency dispute response within 2 hours, any time of day.

0%
Dispute Win Rate
$0M
Revenue Recovered in 2025
0+
Merchants Protected
0 Hours
Avg. Response Time
How It Works

Defense in 4 Simple Steps

From first contact to full protection — we make chargeback defense effortless.

01

Free Risk Assessment

We analyze your transaction history, chargeback ratio, and business model to identify vulnerabilities and build your defense profile.

02

Custom Defense Plan

Your dedicated specialist creates a tailored prevention and response strategy based on your industry, volume, and specific risk factors.

03

Active Protection

Real-time monitoring begins immediately. We intercept disputes, build evidence packages, and file representments within hours — not days.

04

Recover & Optimize

Track your wins on your live dashboard. We continuously refine your strategy using data from every resolved dispute to drive your ratio down.

Proven Results

Real Merchants. Real Recoveries.

See the transformations our clients experience within the first 90 days.

Chargeback Ratio
2.1%
0.3%

Average ratio reduction across all clients. Well below Visa's 0.9% threshold and Mastercard's monitoring programs.

Revenue Recovered
Lost
$47K

Average Q1 recovery per merchant. Most clients see positive ROI within the first 30 days of service.

Dispute Win Rate
22%
94%

Industry average is 22%. Our evidence packages and rapid response protocol deliver 4x better outcomes.

Free Tool

Chargeback Risk Assessment

Answer 5 quick questions to discover your business's chargeback vulnerability score.

Client Results

Trusted by Merchants Everywhere

Real businesses. Real recoveries. Real protection.

"We were getting hit with 15-20 chargebacks a month and our processor threatened to drop us. LockFraud got our ratio from 2.1% down to 0.3% in 60 days. They saved our business."

Marco R.
E-commerce Owner

"The risk assessment quiz alone showed us vulnerabilities we didn't know we had. Their team recovered $47,000 in disputed charges in our first quarter. The ROI is insane."

Sarah K.
Restaurant Group Owner

"As a subscription business, friendly fraud was killing us. LockFraud implemented prevention alerts that cut our dispute rate by 68%. Their 24/7 team feels like an extension of ours."

David L.
SaaS Founder
FAQ

Common Questions

A chargeback occurs when a customer disputes a credit card transaction and the funds are reversed from your account. Beyond the lost sale amount, chargebacks cost merchants an average of $240 per incident when factoring in fees, lost merchandise, and operational costs. Excessive chargebacks can lead to higher processing rates, account holds, or even termination of your merchant account.
Our team begins working on your dispute within 2 hours of notification, 24/7. Time is critical in chargeback disputes — card networks impose strict response deadlines (typically 20-45 days). Our rapid response protocol ensures we never miss a deadline and maximizes your win rate.
Yes. We serve merchants across all industries nationwide — e-commerce, retail, restaurants, subscription businesses, professional services, and more. Our chargeback management strategies are tailored to the unique risk profile and dispute patterns of each industry.
We handle all chargeback reason codes across Visa, Mastercard, American Express, and Discover networks. This includes fraud-related chargebacks, authorization issues, processing errors, and customer disputes. Our team specializes in building compelling evidence packages tailored to each specific reason code.
We offer flexible plans based on your monthly transaction volume and chargeback frequency. Most businesses see a positive ROI within the first month. Contact us for a free risk assessment and custom quote — there's no obligation and no upfront cost for the consultation.
Three things: Speed — we respond in 2 hours, not 2 days. Industry expertise — our team knows the chargeback landscape across every merchant vertical. Results — our 94% dispute win rate speaks for itself. We combine AI-powered fraud detection with human expert review for the highest accuracy in the industry.
Get Started

Free Chargeback Risk Assessment

Tell us about your business and we'll identify your biggest vulnerabilities — plus a custom defense plan, on us.

No obligation. Response within 2 hours.

Assessment Request Received

A chargeback specialist will contact you within 2 hours with your personalized risk assessment and defense recommendations.

Stop Losing Money to Chargebacks

Every day without protection is revenue lost. Get your free assessment now — our team is standing by.

Protect My Business Now
Get Free Assessment